Apprentice Customer Service Practitioner with Upside Down Presents

Apprentice Customer Service Practitioner with Upside Down Presents

Job description

Sean Gerrie

Responsibilities will include:

  •  Assist to open and close the shop, ensuring health, safety, and security at all times
  • Serving and assisting customers to the utmost of your abilities
  • Managing cloud Point of Sale (POS) systems
  • Using card merchant terminals to process card payments
  • Stock inventory management, including back office checks
  • Regular cleaning and maintenance duties
  • Merchandising, shop window and stock optimisation
  • Assist with the marketing and advertising of the respective shops
  • Assist with graphic design, web design and web development
  • Assist with sourcing and replenishing stock, as well as deliveries
  • As and when considered necessary your work, duties and roles will be respectfully instructed, trained, and delegated, within competence and within reason, in order to meet the varying needs of the business
  • You are actively encouraged to take on greater responsibilities as you and the company see fit, and use your initiative as much as possible

About the employer

Sean Gerrie

Card, Gift and Coffee shop in the heart of Newcastle's Quayside offering quirky presents and original cards, many Geordie themed goods.