Business Administrator Apprenticeship

Business Administrator Apprenticeship

Job description

JH Coaches

What will the apprentice be doing?

  • Answer, screen and transfer incoming and internal telephone calls to the correct person.
  • General clerical duties including photocopying, scanning and franking mail.
  • Maintaining electronic and hard copy filing systems.
  • Taking bookings and payments over the phone for Day Trips, Blackpool Express Service, Holidays and Coach Hire
  • Taking coach hire quotation details, ensuring details are taken, quotations given in a timely manner and converting into online bookings if required and taking payment.
  • Keeping emails up to date, relaying accurately and filing.
  • Any other relevant duties not listed

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards a Level 3 Business Administrator standard with Gateshead College.

About the employer

JH Coaches

JH Coaches are part of the Coach1 Group, sister company to DC Travel based in Durham and Thirlwell’s Coaches based in Tyneside. This collaboration brings together decades of knowledge and experience. The group was originally formed by the Shipley family in 2012 and shares common Directors in each company. JH Coaches were purchased by the Shipley Family (previous owners of Classic Coaches) around 2012 and immediately rebranded the business. The striking gold livery was soon rolled out. This new look instantly became a hit with the customers with the gold image intentionally designed to be synonymous with quality. JH Coaches relocated to their current Birtley site in 2014 and since then the business has grown from strength to strength with the fleet increasing to almost 50 vehicles. With no less than nine brand new coaches added to the fleet in recent years JH Coaches has quickly established itself as one of the leading coach companies in the area.