Pirtek

What you will do in your working day

• Assist in the day-to-day running of the centre and distribution of service calls
• Communicating with service engineers providing job details and customer requirements
• Maintain good working relationships with customers
• Follow up with customers to obtain outstanding works order numbers
• Supervise office operations by handling administrative tasks efficiently and maintaining a high level of organisation
• Fulfil an administrative support role for the Accounts Team
• Type and computerise documents, correspondence, and reports as needed
• Support organisational tasks such as scheduling engineer rotas, coordinating meetings, and maintaining office supplies
• Provide clerical support including data entry, filing, and document management
• Utilise Microsoft 365 Suite for various office-related tasks
• Demonstrate excellent phone etiquette when communicating with internal and external stakeholders

As a business administrator you will be an integral part of our dedicated team. You will play a crucial role in supporting the efficient operation of our business and upholding our commitment to delivering exceptional service to our customers.

 

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards the Level 3 Business Administrator apprenticeship standard with Gateshead College.